Palm Beach County Pool Service Company Considerations
Are you put off by pool companies that do not make good on their word? Or perhaps the cloudy water and unexplained charges for chemicals have you frustrated? It is hard to know what separates one service from the next when they all put on the same act.
We get it. Homeowners in South Florida put these questions to us at PB Pool Doc on a weekly basis, so we can help you come to a sensible decision. If you prefer to have a conversation with someone, pick up the phone and call (561) 934-5597.
What Should I Look for When Choosing a Reliable Pool Service Company in Palm Beach County?
More than most would have you believe, picking a pool service is an important matter. The right partner will ensure your pool is in safe, clean working order for the duration of the year; the wrong one is an expense in more ways than one. We will show you what to pay attention to as you evaluate your options in Broward and Palm Beach County.
Communication You Can Rely On
The usual gripe with a pool company is that you are left in the dark as to when they will be there or what they have done about it. A good service will not let you guess. Inquire before you put pen to paper. With PB Pool Doc you will receive a text to let you know we are on our way, then after the fact an e-mail with photos and the results of your water test so you are in the picture even if you were not home. Put the question to them when you interview a firm: how do they keep in touch? A non-committal reply is telling.
Find Out Who Will Be on Your Property
Homeowners seldom think to ask who is going to be tending to their pool. Many firms make use of day labor or subcontractors, meaning some stranger could be at your door each week. That is a quality and safety issue.
We want you to have the peace of mind that comes with a company like ours that employs W-2 staff who have been fully vetted. The individual at your pool is part of the team and answerable for his work, not a temporary.
No Surprises on the Bill
Chemical charges are among the most insidious in the business. So before you sign on, make sure you understand what the price entails. Some things to put to them:
- Is every visit covered for standard pool chemicals?
- What does the cleaning process consist of?
- Are you being put under a long-term contract?
- How do they deal with equipment failure?
- Do they offer any financing for an upgrade or major repair?
We include all standard chemicals and put our 10-step process to work on every visit at PB Pool Doc. As for contracts, we do not insist on them; we would much rather win your business month in and month out.
In-House Expertise
A pump or filter or heater will wear down eventually and you do not want to be shunted off to another party for the fix. See if the company has its own department for equipment repair and upgrades. They will put less time into a diagnosis and your pool will be back up and running quicker. For a new build or resurfacing, you should ask about their startup procedure. Ours has certified specialists abiding by plaster-contractor rules and ten visits in the first three weeks, along with a “pool school” of sorts to put you in the know.
They Should Accommodate Your Area and Time
Make certain they are active in your neighborhood and their hours suit you. Our office is open 8:30am to 5:00pm Monday to Friday and we cover all of Palm Beach and Broward counties in South Florida.
There is no need to make this complicated. A trustworthy partner will have transparent prices, employees with background checks and the ability to do their own repairs.
Come and see for yourself. Contact PB Pool Doc at (561) 934-5597 for a free estimate and let us put pool care where it belongs, at the bottom of your to-do list.